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We want to hear from you!

Tell us what you’d like to see on our website. Give us your feedback on any tool we manufacture. We sincerely welcome your opinions, comments, and suggestions. Tell us how we can serve you better—we’re committed to exceeding your expectations.

We read all the e-mail we receive and will do our best to respond within 48 business hours. For immediate assistance, please call Customer Service at 1-866-907-9716 Monday-Friday between 8:00 AM and 4:30 PM EST or FAX 1-800-546-7312. Otherwise, please use the form below to send us your message and we look forward to hearing from you.

Looking for information about a warranty?

We apologize that you are experiencing trouble with one of our products. We want to take care of you as quickly as possible.

To exchange a product, the fastest option is to visit one of our distributors in your local area (please see Where to Buy and enter your zip code).

If you have difficulty with this, please let us know - using the form below - so we can ensure the best service for our warranty. If using a local distributor does not work, please contact us via the form below or calling our USA customer service center (866) 907-9716 during business hours. This option may be slower, but we will honor our manufacturer's warranty.

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Are you a distributor?

Please use CustomerLink to view real time inventory, pricing, order status, and tracking. Otherwise, please call our Customer Service center for your region.


 

Additional Contact Information

 

Torque Wrench Warranty/Repair Partner Information (USA)

Electronic Torque Wrenches

Apex Tool Group, Inc.

1000 Glengarry Dr. Fairdale, Kentucky 40118

Phone: 502-708-3400 Email: LV-Service-Center@ApexToolGroup.com

 

85076 and 85077 Electronic Torque Wrenches:

Jayden Internation Inc.

13221 Arctic Cir. Santa Fe Springs, California 90670

Phone: 562-229-1567

 

Micrometers and all other Torque Products:

Angle Repair & Calibration Service, Inc.

175 Angle Drive Beckley, West Virginia 25801

Phone: 304-253-5729 Email: barry@anglerepair.com

 

64-830G, 64-832G, 64-833G & 64-836G - Torque Multipliers

Hydratight/Sweeney Repair

2010 Clemont St. Antigo, WI 54409 USA

Phone: 715-627-5521 Email: us.repair@hydratight.com

 

Torque Wrench Warranty/Repair Partner Information (CANADA)

McCann Equipment LTD.

2750 Coventry Road, Oakville, Ontario L6H 6R1

Phone: 905-829-3393 Fax: 905-829-0633

 

McCann Equipment LTD.

Equipment McCann LTÉE

10255 Cote de Liesse, Dorval, Quebec H9P 1A3

Phone: 514-636-6344 Fax: 514-636-0365

 

McCann Equipment LTD.

1489 Dublin Avenue, Winnipeg, Manitoba R3E 3G8

Phone: 204-774-2277 Fax: 204-774-2358

 

McCann Equipment LTD.

4120-97th Street, Edmonton, Alberta T6E 5Y6

Phone: 780-414-1808 Fax: 780-414-1865

 

Canada West Torque Tools

(Division of McCann Equipment Ltd.)

#7-7533-135th Street, Surrey, British Columbia V3W 0N6

Phone: 604-596-4077 Fax: 604-596-6479

 

GEARWRENCH Marketing Contact:

GEARWRENCH Product Management

c/o Apex Tool Group

910 Ridgebrook Road | Suite 200 Sparks, MD 21152 United States