Warranty information, customer service, and more.

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Looking for information about a warranty?

GEARWRENCH Mechanics Hand Tools are designed, engineered, and tested to withstand the toughest of jobs, but we know that life happens and if your Mechanic Hand Tool breaks you need a replacement fast.

We make it simple. If your Mechanics Hand Tool fails, use the Warranty Replacement form or contact customer service (1-800-688-8949) and we will replace it for free.

We want to hear from you!

Tell us what you’d like to see on our website. Give us your feedback on any tool we manufacture. We sincerely welcome your opinions, comments, and suggestions. Tell us how we can serve you better—we’re committed to exceeding your expectations.

Call us at 1-800-688-8949 Monday through Friday between 9 AM and 4 PM EST or reach out anytime to

Want to learn more about our products?

Check out videos, product brochures, catalogs, and press releases for GEARWRENCH products.

Are you a distributor?

Please use CustomerLink to view real time inventory, pricing, order status, and tracking. Otherwise, please call our Customer Service center for your region.