Frequently Asked Questions about GEARWRENCH Tools

Is GEARWRENCH really the inventor of the ratcheting wrench?
Yes, we are! We started in 1996 with our original 72 tooth ratcheting wrench and have continued to listen to our customers, bringing innovation to our line of professional tools. Learn more about GEARWRENCH here.
Does GEARWRENCH offer a warranty on their tools?
You can find all of our warranty information here. If you have tools to warranty, fill out our warranty replacement form and we'll get you back to work in no time.
Where can I buy GEARWRENCH tools?
GEARWRENCH can be found online or in store at many national and regional retailers. Check out our Where to Buy page to find all of our retail partners online and local to you.
I have an idea for a new tool, does GEARWRENCH have a way to submit the idea?
You can submit tool ideas through our Inventor Connect form.
How can I reach out to GEARWRENCH?
Call us at 1-877-626-3433 Monday through Friday between 9 AM and 5 PM EST or reach out to us anytime at contactus@gearwrench.com.
Does GEARWRENCH have heated clothing?
We do! Check it out here.
Are GEARWRENCH tools made for professionals?
GEARWRENCH has always focused on continuous improvement in three areas: speed, strength, and access. We listen to pro tool users to learn how we can design tools that better meet their needs. So keep talking to us and we'll keep listening and designing better products to help make your job go faster and easier.
What kind of products does GEARWRENCH offer?
GEARWRENCH offers a variety of professional tools such as: ratchets and drive tools, sockets, impact products, extraction tools, master mechanics tool sets, pliers, shop equipment, and so much more. View our full line here.
Does GEARWRENCH offer any tool sets in foam storage?
Yes, we do! Check out our new MEGAMOD master technician tool sets that feature our Modular Sets in our GSX Tool Storage.
How do I choose the right tool for a specific job?
Consider the task at hand and choose based on the material you're working with, the type of work, and the space available. Online guides and tool experts can also provide advice.
What are the essentials tools for a starter auto mechanic tool box?
We suggest a 12 point combination wrench set (81919), a 6 point combination wrench set (81923), a Phillips & slotted screwdriver set (80051H), a 16 oz ball pein hammer (82251), 6" long nose pliers (82176-06), 6" calipers (3756D), and a magnetic pick-up tool (84089).
How do I clean and maintain my tools?
Applying a protective coating, such as oil, creates a barrier on metal surfaces, preventing moisture and oxygen contact and thereby reducing the risk of rust formation. Regularly oiling tools is a simple yet effective method to maintain their longevity and functionality.
What is the difference between SAE and metric tools?
SAE (Society of Automotive Engineers) tools are measured in inches, while metric tools are measured in millimeters. The type of measurement depends on the system used in the country of origin or the equipment that you're working on.
What is the difference between chrome vanadium and chrome molybdenum tools?
They are different types of steel alloys. Chrome vanadium is known for its strength and durability, while chrome molybdenum (chromoly) is often used in impact-resistant tools.
What is the difference between chrome sockets and impact sockets?
The key differences are the materials and design. Chrome sockets are suitable for general use and tasks where high torque is not a primary concern. Impact sockets are specifically designed to withstand the extreme forces generated by impact wrenches in heavy-duty applications. If you are using an impact wrench, it is crucial to use impact sockets and drive tools to ensure safety and prevent damage to both the tools and fasteners.